DemoNorthgate Device Repair is not a real business. This is a working demonstration of a white-label repair storefront that is for sale.See what it costs
Millbrook Landing · Since 2016

Know the price before you hand it over.

Screens, batteries and boards. Fixed properly, priced up front. Pick your device and your fault below and the number is on screen in about twenty seconds — no form, no callback, no "bring it in and we'll see".

Screens from
$89
Batteries from
$59
Typical turnaround
45 min
Warranty
12 mo
Price quoted before we open anythingYour data never leaves the deviceOriginal-grade parts, graded and statedFree lint clean on any charge portPrice quoted before we open anythingYour data never leaves the deviceOriginal-grade parts, graded and statedFree lint clean on any charge port
Instant quote

Four taps to a real number

Every price here comes out of the shop's own price list. Nothing is estimated, nothing is 'from', and the two repairs we won't price from a form say so instead of guessing.

  1. 01 Device
  2. 02 Model
  3. 03 Fault
  4. 04 Your price

Whose device is it?

Pick the maker. If it is not here, choose Other — we still take it.

Blue-gloved hands holding an opened phone while fine tweezers lift the display panel clear of three orange ribbon cables.

A panel swap on the bench. Ribbon cables lifted, not pulled — which is why the face-unlock module survives and the repair holds its warranty.

12 mo
Warranty on screens and batteries
Parts and labour
45 min
Median time on a screen
Measured across the last 500 jobs
No fix
No fee, on every diagnostic
You pay for outcomes
9 yrs
On the same street
Since 2016
Price board

The whole list, on one page

This is the board on the wall. Bench time is what we actually hold the device for, not the earliest we could possibly finish.

Service catalogue with starting prices, typical bench time and warranty term.
RepairFromBench timeWarrantyWhat that means
Screen replacementMost booked$8945 min12 monthsGlass and digitiser or full panel, depending on the model. Touch, brightness and face unlock tested before handover.
Battery replacementMost booked$5930 min12 monthsNew cell fitted, health reset where the platform allows it, and the measured capacity written on your receipt.
Charge port repair$691 hr6 monthsCleaned first. If lint was the whole problem we say so and charge nothing.
Back glass replacement$791 hr 30 min6 monthsLaser separation, not a chisel. Wireless charging and the camera ring survive intact.
Camera module$6945 min6 monthsRear, front or just the lens cover if the module underneath is fine.
Speaker / mic / earpiece$4940 min6 monthsMesh clean or module swap. Tested on a live call, not a tone.
Liquid damage recovery$891 day3 monthsUltrasonic clean, board inspection under scope, and an honest verdict. Quoted after diagnosis.
Board-level / micro-soldering$1292 days3 monthsBoot loops, no-image, backlight and charging IC work. The repairs other shops send away.
Data recovery from a dead device$1492 daysNo recovery, no fee. We only bill if your data comes back.
Diagnostic (anything else)$391 hrWaived in full if you go ahead with the repair we quote.

Prices start at the Tier 1 figure and rise by tier — Tier 1, Tier 2, Tier 3, Tier 4. The quote flow above tells you which tier your device is on before you commit to anything.

The process

What actually happens to your device

Including the part most shops leave off the diagram: what happens if the price changes once it is open.

How a repair moves through the shopFive stages run left to right: booked in, diagnosed on the bench, a fixed quote, the repair itself, and testing before handover. The quote stage branches: if you approve it the job continues to repair and testing; if you decline, the device is reassembled and returned and the diagnostic fee is the only charge.01Booked inTicket number issued0 min02DiagnosedUnder the lamp, on the bench10 min03Fixed quotePrice agreed before we open it15 min04RepairedPart fitted, torque checked45 min05TestedTouch, cameras, mics, live call60 minIF THE PRICE CHANGESYou say noReassembled and returned. The $39 diagnosticis the only thing you pay.12 MONTH WARRANTY
Times are the median across screen and battery jobs. Board-level and liquid work runs on the same path with a longer diagnosis stage.
01

Get the number first

Pick the device, pick the fault, and the price is on screen before you have spoken to anybody. No 'bring it in and we'll see'.

02

Book a slot or just turn up

Booked slots start on the hour. Walk-ins get fitted between them. Posted devices go on the bench the day they land.

03

Watch it happen

The bench faces the counter. Nothing goes into a back room, and nothing gets opened until the quote is agreed.

04

Tested, then handed back

Touch grid, brightness, cameras, mics, face unlock and a live call. The test sheet goes on your receipt with the warranty term.

A green phone logic board on a microscope stage, a fine-tip soldering iron touching a pad and a thread of solder smoke rising through the warm light.
Warranty and turnaround

The terms, in the words we'd use at the counter

Twelve months on parts and labour for screens and batteries. Six months on everything else, ninety days on liquid and board-level work.

What the warranty covers

  • The part we fitted failing on its own
  • Touch, brightness or colour faults on a screen we installed
  • A battery dropping below 80% capacity inside the term
  • Our own workmanship — anything we opened and did not close properly

What it doesn't

  • New physical damage — a fresh crack, a bend, a drop
  • Liquid contact after the repair
  • Work by another shop on the same device after ours
  • Software faults that were present before the repair
Read the full terms

How long you'll be without it

Walk-in
Screens and batteries while you wait — 30 to 60 minutes
Booked
Booked slots start on the hour, every hour
On-site
On-site call-out across the service area, same day before 3pm
Posted in
Posted in: same-day turnaround, back on the courier the day it lands

Longest job on the board is board-level work at 2 days — because a reflow that is rushed is a reflow you pay for twice.

What people say

Three of them, unedited

★★★★★
Quoted me on the website, charged me exactly that, and I watched the whole thing from a stool. First repair shop that hasn't made me feel stupid.
Dana R. · Walk-in
★★★★★
Phone was in a boot loop and two other places said it was scrap. These lot found a charging IC gone, fixed it, and it's still running eight months later.
Marcus O. · Booked online
★★★★★
Posted it Tuesday, it was back Thursday with a test sheet in the box. The capacity reading on the receipt is a nice touch.
Priya S. · Mail-in
Repair status

Already left it with us?

Type the ticket number and see exactly where it is, without ringing the shop and interrupting the person fixing it.

It is on your receipt and in the text we sent when the device was booked in. Try NG-4417, NG-4423, NG-4430 on this demo.

Straight answers

The six questions we get every day

Will I lose my photos?
No. Screens, batteries, ports and cameras are all hardware swaps — the storage is never touched and we never ask for your passcode unless a test needs it, in which case you type it yourself.
Are the parts original?
We state the grade on the quote and on the receipt: service-pack original, OEM-equivalent, or aftermarket where nothing else exists. You choose. We do not quietly fit the cheap one.
What if you can't fix it?
You pay nothing. The diagnostic fee only applies if you decline a repair we can actually do, and it is waived entirely if you go ahead.
Do you repair water damage?
Yes, and honestly. It goes through an ultrasonic clean and under a scope, and you get a straight verdict with a fixed price or a straight no.
Can you come to me?
For screens and batteries, yes — anywhere in the service area, same day if you book before 3pm.
Do you buy devices?
We take trade-ins against a repair and buy dead devices for parts. Bring it in for a number.
Ready when you are

Book a slot, or just walk in.

6 days a week at 118 Kestrel Row, Suite B, Millbrook Landing. Same-day on-site anywhere in the service area if you book before 3:00pm.