It is on your receipt and in the text we sent when the device was booked in. Try NG-4417, NG-4423, NG-4430 on this demo.
Booked in
The ticket exists and the device is logged with its condition on arrival.
Diagnosed
Someone has actually looked at it. This is where a surprise would show up.
Quoted
A fixed price is with you. Nothing further happens until you say yes.
On the bench
Open, part fitted, being put back together.
Tested
Touch grid, cameras, mics, sensors and a live call.
Ready
On the shelf with your name on it. Bring photo ID.
Lost the number? Call (555) 014-2200 with the name it was booked under and we will find it in a few seconds.